Support

Email contact@a2zai.app — we usually reply within two business days.

Helpful details to include

• Your phone model and OS version (iOS / Android, watch if relevant).
• What you expected and what happened.
• Debug logs: App → Settings, tap the version number 5 times, then Debug Logs → Share. They contain no phone numbers or contact names.

Common questions

My friend doesn't show up in my contacts. They need to have installed Bow Out and signed in with the same number that's saved in your contacts.

The lock screen isn't updating (iPhone). Open the session in the app once — iOS only starts Live Activities while the app is open. Check Settings → Bow Out → Live Activities is on.

I didn't feel the GET OUT buzz. Make sure notifications for Bow Out are allowed and not silenced by a Focus mode. On Android, allow the “LET'S GET OUT” notification channel and turn off battery restrictions for Bow Out.

How do I hide names on my lock screen? Settings → Emoji-only lock screen.